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Complaint Privacy Policy



Introduction

At Off Max Logistics LLC ("we," "our," or "us"), your privacy and satisfaction are our priorities. We are committed to adhering to the highest standards of compliance in our SMS/MMS messaging services. This Complaint Privacy Policy explains how we handle complaints related to our messaging services, ensuring transparency and alignment with industry and legal requirements.


1. Compliance with Messaging Regulations

We aim to provide reliable messaging services while preventing spam, phishing, and unauthorized content.


2. Purpose of This Policy


3. How to Submit a Complaint

If you have concerns about our SMS/MMS services, please contact us through any of the following methods:


4. Handling Complaints


5. Opt-Out and Consent Management


6. Prohibited Content and Campaigns

If you receive prohibited content from us, report it immediately to info@offmaxlogisticsllc.com.


7. Privacy and Data Protection


8. Updates to This Policy

We may update this Complaint Privacy Policy periodically to reflect changes in regulations or practices. Updates will be posted on our website, and significant changes will be communicated to users as necessary.


9. Contact Us

If you have questions about this Complaint Privacy Policy or need assistance, please contact us:

Thank you for helping us maintain compliance and improve our services. We value your feedback and are committed to resolving your concerns promptly.



Off Max Logistics